Last updated: 06/30/2025
This Privacy Policy describes how RC Web (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or communicate with us through https://smartflowwater.org (the “Site”) (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses below, we may use information we collect about you to:
- Communicate with you
- Provide the Services
- Comply with legal obligations
- Enforce any applicable terms of service
- Protect or defend the Services and the rights of our users or others
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and Services. “Personal information” refers to information that identifies or can be associated with you.
Information We Collect Directly from You
May include:
- Name, address, phone number, email
- Account information such as username and password
- Information you include in communications with us
You may choose not to provide this information, but doing so may limit your access to certain features.
Information We Collect through Cookies
We automatically collect certain data (“Usage Data”) through cookies and similar technologies, such as:
- Device and browser type
- IP address
- Pages viewed and time spent
- Clicks and navigation behavior
You can control the use of cookies through your browser settings. Blocking cookies may limit the functionality of the Site.
Information We Obtain from Third Parties
We may receive data from service providers or tools that support our website, such as analytics or email marketing services. We treat this data according to this Privacy Policy and are not responsible for their practices. You should review their privacy policies separately.
How We Use Your Personal Information
We use your personal information to:
- Provide and improve our Services
- Communicate with you
- Send updates, newsletters, or promotional content (if you’ve opted in)
- Ensure security and detect fraudulent activity
- Analyze how users interact with our site
How We Disclose Personal Information
We may share your information with:
- Vendors or service providers who perform tasks on our behalf (e.g., email services, analytics tools)
- Legal authorities if required by law
- Our affiliates (if applicable)
- With your consent or at your direction
We do not sell or share your personal information for advertising purposes.
User-Generated Content
If you submit reviews or comments, they may be publicly visible. We are not responsible for how others use this information once it is public.
Third-Party Websites and Links
Our Site may contain links to other websites not operated by us. Please review their privacy practices before providing any information. We are not responsible for the content or policies of those sites.
Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect their data. If you believe your child has shared personal data with us, please contact us to request deletion.
Security and Retention
We use reasonable security measures to protect your data, but no system is 100% secure. Please avoid sending sensitive information through insecure channels. We retain your information only as long as necessary for the purposes outlined above or as required by law.
Contact Us
If you have any questions about this Privacy Policy or wish to request access, correction, or deletion of your data, please contact us at: